It’s not difficult to locate an contract office cleaning company in Scotland but to be able to find a company who can do the work quickly and effectively requires some actual research. So how do you know what do you look for? If you were interviewing for a new staff member you would draw up a list of questions prior to the interview. Do you do the same when you are looking for an office cleaning contractor?
We can help by giving you a few questions to think about before interviewing.
Does the local cleaning manager fully understand what you are wanting in your office cleaning service contract?
How flexible are they to changes within the contract? There will be times when you move people or departments around the building. Will the cleaners adapt?
What about feedback? This is not simply signing a weekly/monthly survey form you need to be able to see what effect your feedback has on the cleaning methods and standards.
Quality control inspections.
Quality control is important especially at the beginning of your contract. You should be sure that the local manager is going to be visiting regularly at the beginning to check on office cleaning standards and ensure that the cleaners standards exceed your own. After this, random spot checks should be made in order to ensure that the cleaners are doing the job as per your agreed specifications.
Finally do they do have systems in place that will assure you that you will be able to get access to senior managers direct in order to sort out any issues that may come up during the cleaning contract. It is also important to understand how your calls are going to be handled and that you will be confident that your issue will be dealt with promptly and professionally at all times.